![]() The item you are returning must be in an unused condition in all the original packaging with all labels still in tact. We will accept items for returns for either an exchange or refund within 14 days of date of purchase. Please note that it has to be at least 14 days before we can claim your item as lost. We ask that you get in contact with our customer service team if your item hasn't arrived and we can see where your parcel is. With our delivery services the Royal mail 24-48 hour service this does require a signature and the items will be posted, if you are not in to receive your parcel it will be taken back to your local post office depot.Īs with all delivery companies they try their absolute best to deliver your item on time, however on the odd occasion it may take longer than expected. This includes all items lost due to incorrect delivery information. If this means that delivery isn't made to the correct address we cannot accept any claims due to this error. We will not be held responsible for any incorrect information provides by yourself. Please note that there is a Duty of Tax to be paid on all items being delivered out of the UKĪll orders are arranged to be delivered to the address inputted on the website indicated on your order form. ![]() Please contact us for international deliveries. If you require an item urgently then we provide a pre 9am delivery with Royal Mail special delivery at a cost of £13.95 with the cut off point being Thursday 3PM and is not available on Saturday's unless agreed and arranged at store level. Guaranteed Saturday Special delivery with Royal Mail at a cost of £7.95 for orders over £95 and orders under £95 there will be a cost of £9.95 and the cut off point being Friday 3PM This service can only be guaranteed for next day delivery if the order is placed before 3PM. Guaranteed Next Day Special Delivery, This is tracked and signed for Royal Mail next day pre 1PM delivery at a cost of £6.95 of free over £200. Orders over £95 will have free 24 hour delivery with Royal Mail Tracked, this doesn't include weekends and the cut off point is Thursday 3pm, this service would normally take 1-2 working days, if you require Friday delivery please use our Special delivery service. Orders under £95 Will be sent at a cost of £3.95 with Royal Mail 24 hour tracked delivery and be with you within 1-2 working days with Thursday 3PM being the cut off point, if you require Friday delivery please use our Special delivery service.
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