Most systems allow you to insert custom fields in a message, including a name. Here’s a list of what you can do to personalize your appointment reminders: Weave’s Smart System provides all the functionality you’re accustomed to seeing but with some additional benefits that help build relationships. Options for Personalizing Reminder Messages The personality of your office can shine through, and instead of looking at automated reminders as just another message, your patients might actually smile when they see a text from your office. Weave’s Smart Reminder System allows you to personalize your messages, including the delivery frequency, while also enabling you to set the tone and even add emojis to the body of the message. If you want to nurture a long-term relationship with your patients and create a warm atmosphere that they might enjoy coming to year after year, then being able to personalize these messages with unique details will help set you apart from other offices. However, there’s nothing special about it, either. It serves the purpose of reminding the patient of an appointment. If you are unable to keep your appointment, please call 555.665.4356 to reschedule it.įrom a technical standpoint, there’s nothing wrong with this message. Your appointment is on June 2nd at 11:00 a.m. We’ve all gotten generic appointment reminders in the past that looked something like this: Julie said that before implementing Weave in their office, the front desk person was often on the phone and had to wait to start a conversation with patients who came into the office.Īfter getting Weave going, their front desk person had so much time freed up, that she could focus on building a relationship with the patient right away, which has proved to be a vital asset in their office.Ĭhoose a Reminder System That Helps Build Patient Relationships She made a comment about how automating tasks like appointment reminders allowed her front office to focus more on the patients in the office. We recently interviewed Julie Herr who owns Life Point Dental together with her husband Dr. By using a more intelligent platform like Weave’s Smart Reminder System, you’ll be able to focus more on patient interaction thanks to the additional time that it provides front office personnel.įocus More On the Patients In Front of You While focusing on implementing patient reminders is bound to help decrease no-show rates, an often-overlooked component of these automated reminder systems is the patient experience itself. Given that the average dentist appointment ranges from 44 to 52 minutes, those time slots are incredibly valuable and can cost a dental practice up to hundreds of dollars when they’re left vacant due to a last-minute cancellation or no-show. There’s no denying the fact that reminding clients and patients to show up for their scheduled appointments is critical. By decreasing no-show rates, an office can increase their bottom line, boast better patient outcomes, and free up their staff for more revenue-generating tasks. We tend to think of appointment reminders as a way to help our business.
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